Privacy Policy

Privacy Policy

So you want to know what kind of information that we collect and store. In this section we shall explain you the information we collect and why we do so.

Crown Automation (with entities under the name of ‘Muutos.Me’, “CrownAutomation.Com”, “Salon.Qa” shall be collectively called as “Crown”) respects, values and takes seriously about your privacy. In this section, we will make you understand on the types of information we collect, for what purpose we collect and how we update and manage them.

Crown may change any part of policy occasionally to serve you better, hence we request you to check this section from time to time to ensure you are satisfied with the changes we had made.

What type of personal information do we collect

We collect certain personal information about visitors and users of our Sites. The most common types of information we collect are things like: usernames, member names, email addresses, social media links,  other contact details, (if purchasing products) payment information such as payment agent details, transactional details, support queries, forum comments and web analytics data, (if delivery is required) location information.

How we collect personal information

Similar to all website and apps, Crown collects information from you, when you use our websites or mobile applications. Below are few methods on how we receive your information:

  • When you browse our website.
  • When you register to our website / mobile application.
  • Purchase of a product and/or service through our website / mobile application.
  • Using search wizards to customize your search.
  • When you register to receive newsletters.
  • Filling in questionnaires and surveys.
  • Providing reviews and feedbacks on product and/or service received.
  • When you search for products and/or service based on your location and preference.
  • When you use live chat or contact customer service.

When may we disclose your personal information?

We may disclose personal information to people like:

Crown will share your contact information, location information and necessary transaction related information of you to Vendors and Logistics companies to ensure the product and / or services that you ordered and requested are delivered to you accurately. Vendors would be able to further access the products you ordered and the comments you have made based regarding their product / services from time to time. In case you have used wishlist, we may notify vendors about your liking to their product so they may contact you in the future in case any promotion occurs.

Further, In case of Gym Pass or Dental Voucher, Emergency Contact Number will be shared for the sole purpose of contacting your nominated contact in the event of an emergency. In addition, from time to time, health questionnaires will be shared to Gym vendors to ensure you are fit and healthy to use the listed services.

  1. Third Party Service Providers

    In order for Crown to successfully engage in business and provide you the best services, we need to integrate with many Third Party Technology Companies from time to time. In some instances, we may need to provide your information to our trusted third party service provider, for example:

  • Our technology service providers used for the functioning of our platform
  • Our customer service platform providers so you can interact with our customer service team
  • Our marketing, sales and market/customer research service providers, including our referral scheme partner and CRM tools
  • Our payment and fraud prevention and detection service providers
  • Our analytical service providers who provide us with business analysis to understand our customers and gym partners better

If you would like further information on the specific service providers we share your information with, please do contact us on info@crownautomation.com.

Unless otherwise described in this Policy, we may also share the information that we collect from you through the website with affiliates, agents, contractors, employees, and other service providers, and also according to law, at the request of a law enforcement agency or in compliance with any court order.

As we continue to develop our business, we may sell, buy, merge or partner with other companies or businesses, or sell some or all of our assets. In such transactions or where there is any change of control of Crown, personal information may be among the transferred assets.

We will not sell, distribute or lease your personal information to third parties unless we have your permission, are required by law to do so or it is required for the provision of our services as detailed above. We may use your personal information to send you promotional information about third parties, which we think you may find interesting if you tell us that you wish this to happen. How do we store your personal information?

We store personal information on secure servers that are managed by us and our service providers, and occasionally hard copy files that are kept in a secure location. Personal information that we store is subject to security and access controls, including username and password authentication and data encryption where appropriate.

How can you access your personal information

You can access some of the information that we collect about you by logging in to your account on Salon.Qa website. You also have the right to make a request to access other information we hold about you and to request corrections of any errors in that information.

Cookies and web analytics

For more information about how we use cookies, web beacons and similar technologies see our cookie policy here and for more general information on cookies, see http://www.allaboutcookies.org.

Cookies do not include your personal information. It is some information to exchange data between our server and your browser to give you best experience when using Salon.Qa website.

Cookies contain information below:

  • your IP or proxy server IP
  • basic domain information
  • your Internet service provider is sometimes captured depending on the configuration of your ISP connection
  • the date and time of your visit to the website
  • the length of your session
  • the pages which you have accessed
  • the number of times you access our site within any month;
  • the size of the file you look at
  • the website which referred you to Salon.Qa website.
  • the operating system which your computer uses.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Log Data

We use third-party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase our Service’s functionality. These third party service providers have their own privacy policies addressing how they use such information.

How can you contact us

The following is a list of the rights you have under Data Protection legislation & General Data Protection Regulation (GDPR). Not all these rights apply in all circumstances.

Your rights will be determined by the country in which you reside. Many counties have specific laws relating to privacy. Crown seeks to abide with all relevant national laws.

If you reside in the European Union, you have the right under the General Data Protection Regulation (GDPR) to request from Crown access to and erasure of your Personal Data. If you reside outside of the European Union, you may have similar rights under your local laws.

If you have signed up for an account with us on the Site, you can access or change your Personal Data by logging into your account and editing your profile at our Account Center. You are responsible for maintaining the secrecy of your password and account information at all times. You may request deletion of your Personal Data at our Account Center or by email at: legal@crownautomation.com.

We may retain original and updated information for reasons such as, for example: audit, dispute resolution, troubleshooting, and record retention.  For security purposes, we may request information to help verify your identity before granting access or making changes to your information.

Translate »